Shipping & Delivery Impacted by Covid - 19

Please understand due to the situation of Covid-19 delivery times are impacted worldwide. Our team at ChicShines is working hard to make sure we provide the best possible service during these times. However, Please expect some delay in delivery times.

Here are approximate delivery times due to Covid-19 that can be expected in the following countries. Please note, this is an approximation and can vary due to many factors involved. Some countries are affected more than others in terms of shipping delays.

United States of America - four to five weeks
Canada - four to six weeks
Australia - 18- 25 days
New Zealand - 20- 30 days
United Kingdom - 10-15 days
Europe - three to four weeks
Middle East, Rest of the World - six to seven weeks 

Note: Shipping times are subject to change without notice due to Covid-19

Standard Shipping Policy

We understand at the moment most of our products are being shipped between two to four weeks (9 - 26 days). Some items may take up to six weeks. Our goal is to reduce shipping times down to five - ten days in the coming weeks.

We are excited to share that we have introduced express shipping on select products with 5 to 10 business days delivery time to U.S, Canada, Australia, New Zealand and U.K. 

We appreciate your cooperation in the mean time. As the progress is made we will make sure to keep our customers updated via our webpage and e-mail newsletter (for those who sign-up).

We offer free shipping for U.S and Canada on all orders. We offer free shipping in Australia, NewZealand, and U.K orders, over $50 on select products. For the remaining countries worldwide we offer free shipping over $100. (Some products qualify for free shipping worldwide- shipping is calculated at checkout)

Customers will be responsible for paying for their own shipping costs for returning their item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

Please be advised international delivery highly depends on weather, public holidays, customs checking, etc, please wait for your parcel patiently.

Customers are responsible for the custom fees, import fees, and duty taxes charged by their county. Thank you for understanding.