Metals Type: High Quality Stainless Steel
Pendant Size: 2-5cm*3-10mm
Chain Type: Link Chain
Feature: 18K gold plated
Max Letter: 4-6 Letter is Better (MAX 8 Letters)
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Due to Covid-19 we are extending our return policy to 75 days in order to cope up with shipment delays.
Our policy lasts 75 days. If 75 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com.
Exchanges can be made within the first eight hours of order submission. If an exchange is requested after the product has been shipped out, the customer will be responsible for shipping back the product unused and in original packaging. Customer will be responsible for bearing the expense of the return shipping cost.
Once the order has been placed, any changes to it can be processed within the first 8 hours. Please note once the order is submitted for fulfillment and processing, no changes can be made.
Please double check your oder before submission. A notification e-mail is sent right away confirming your order selection and quantity after the order is placed. Please contact firstname.lastname@example.org in order to notify or make changes within the first 8 hours.
Please be advised ChicShines will not be responsible of any mistakes made by the customer while making a selection of a variant during the purchase. We will not be able to make any changes after 8 hours of order submission. If you wish to return the product in exchange of a different product or variant, please refer to Exchanges (if applicable) section.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Based on 75 reviews
This necklace came exactly as described. Thank you very much.
Wow what a beautiful necklace. Thank you so much.
The neclace was exactly what i wanted and spelled correctly as i requested. The store responded back to me in a timely manner and made sure that i was satisfied with my order! i would definitely recommend this product!
just absolutely gorgeous thank you for your wonderful patience and fast and accurate delivery...I love them so much
I love it very pretty.
Thank you so much I’m in love xoxo
Love this store. Excellent communication and fast shipping
I love the necklaces. Good store and good communication.
Beautiful necklace! My daughter loved it!
Exactly like picture
I Love it is very beautiful .
Second time ordering I love them will continue to be a customer
High quality and super fast shipping.
It was so pretty
The product is as described and beautifully made and very fast shipping. I had a few issues and the company was very responsive, professional, caring and rectified my concerns immediately. I highly recommend this store.
Looks sooo good
Loved it kinda long but otherwise very good quality
I absolutely love it they wrote my unique name so pretty!!
absolutely love it
very accurate. The store was quick to respond and very happy to accommodate
It is really pretty for the price
Love it very fast
I’m soo extremely happy about my purchase. The store did exactly what i asked for! I definitely recommend this necklace to anyone who wants something a little flashy with whatever you want it to say. The chain is a nice length & it came packaged really well in something i can continuously store the necklace in & shipping was about a week delayed so id say about a little over 2 weeks (due to the virus) but totally worth the wait. ALSO MAKE SURE YOU MSG THEM WHAT YOU WANT IT TO SAY OR THEY WILL REACH OUT & ASK YOU WHAT YOU WANT. :)